Brittany Crutchfield
Senior Specialist, Bank Operations @Charles Schwab
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WORK HISTORY
Senior Specialist, Bank Operations @Charles Schwab
In this position, I direct the application development & support team on improving the product development process to enhance the delivery of services. I facilitate training on impediment removal and resource management to streamline quality assurance reporting and mitigate product backlog items. I also develop and implement standard operating procedures to ensure that structured quality systems and processes comply with policies and procedures, thus, increasing productivity with minimum errors.
EDUCATION
Oklahoma State University
Bachelor's of science
ABOUT BRITTANY CRUTCHFIELD
I am a seasoned Financial Services Representative with 7 years of multifaceted experience with coordinating business strategy, design knowledge, and customer needs to develop relevant, feasible, and valuable products. I excel at improving processes by collaborating with management teams to implement strategies and methodologies that support product development goals. I am an avid believer in fostering new ways of thinking in order to unlock new possibilities that make problem-solving seamless. Outside of work, I enjoy live music, photography, and spending time with family and friends.
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