Brittany Dickerson
Healthcare Administrator | Patient Advocate | Data & Compliance Analyst | Leadership, Advocacy & Quality Assurance | Program Development | Data-Driven Decision Maker
- Role
- Ems Analyst & Program Manager at Spectrum Services Group, Inc
- Location
- Chesapeake, VA, US
- LinkedIn followers
- 500 followers
About Brittany Dickerson
With over 15 years of combined experience in healthcare, emergency medical services…
Experience
Ems Analyst & Program Manager
Mar 2019 — Present
Served as a trusted advisor to stakeholders across the enterprise. Provided guidance and consultation to EMS Medical Directors, Local Medical Directors, Installation Commanders, and MTF Commanders on patient care, staff issues, and program management. Facilitated communication between EMS Medical Directors, Local Medical Directors, Installation Commanders, MTF Commanders, Regional Commanders, and Prehospital clinicians by establishing an EMS Leadership Consortium to standardize practices throughout the Navy and Marine Corps. Managed all EMS Office of the Medical Director (OMD) projects ensuring alignment with all applicable regulatory guidelines, laws, and military instructions and directives.• Analyzed large datasets to identify trends, improve EMS response times, and enhance patient outcomes. Developed and maintained dashboards using Excel, Power BI, and SharePoint to track key performance indicators (KPIs) for EMS operations. Conducted statistical analysis on incident reports, patient care records, and protocol compliance to inform policy decisions. Implemented data-driven performance improvement plans, leading to measurable enhancements in service delivery. Conducted root cause analyses on operational inefficiencies and proposed solutions that improved patient care standards.• Designed and implemented Navy Medicine’s prehospital credentialing program. Reviewed and updated Navy EMS protocols, assisting in data driven protocol development and compliance tracking. Created training content for prehospital providers and Local EMS Medical Directors.
Education
Old Dominion University
Bachelor’s Degree, Bachelor of Science in Health Sciences - Minor in Management
2017
The University of Toledo
Master's degree, Biomedical Sciences, Human Donation
2018 — 2019
Tidewater Community College
Associate’s Degree, Associates in Applied Science- Emergency Medical Services
2015
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