Brittany V.
Director, Client Success @ New Engen | Building Trust-Based Partnerships
- Role
- Director, Client Success at New Engen
- Location
- Fayetteville, AR, US
- LinkedIn followers
- 500 followers
About Brittany V.
As Director of Client Success at New Engen, I lead strategic initiatives to build trust-based partnerships and foster employee growth. I focus on mentoring team members, educating them specialized client success skills to drive results. Leveraging critical thinking, I collaborate with senior leadership to develop strategic plans that align with company revenue goals. Dedicated to cultivating impactful relationships, I aim to empower teams and deliver value through thoughtful leadership and effective resource management.
Experience
Director, Client Success
May 2024 — Present
Builds senior level relationships with cross departments leaders-Mentors and trains Associate Directors, Senior Managers and Associate Account Managers -Educates Associate Directors and Managers on Sales Lift, Acorn Portal, Acorn knowledge, and specializes to specific individuals -Helps to shape Associate Directors, Senior Managers, and Managers to become experts on Client Success Skills-Financial responsibilities for all of Client Success team-Develops key team relationships that build trust-based partnerships leading team and employee growth -Develops POVs on assigned topics/projects-Oversees effective and efficient resources to meet goals and Company revenue targets-Strategic planning with internal Senior Leadership Team-Observe process and executional issues and works with Associate Directors and Account Managers to shape changes for the future-Self development: Set Growth/IDP goals and review with Vice President-Department Projects and Cross Functional Review Projects -Implement, along with VP, any new company initiatives -Lead with VP for recruiting, hiring, training, and development of CS staff-Lead cross-functional feedback-Models the values of New Engen/Acorn in all actions and decisions made
Education
University of Arkansas
BSBA, Marketing
2012 — 2016
Skills
- Managing Media Relations
- Schedule Development
- Program Development
- Social Networking
- Public Speaking
- Social Media
- Time Management
- Leadership
- Customer Relations
- Category Management
- Managing Associates
- Customer Service
- Powerpoint
- Microsoft Excel
- Event Planning
- Marketing
- Event Based Marketing
- Shopper Marketing
- Microsoft Office
- Sales
- Analytical Skills
- Microsoft Word
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.