Brittany Waits Johnson

About Brittany Waits Johnson

I am a growth-focused professional with a fifteen-year achievement record in client relations and immigration services. Recognized as a strategic thinker, I have a verifiable record of architecting creative strategies and plans that boost customer satisfaction, transform the customer experience, and generate impressive business value.My expertise is multi-layered, and my professional focal points include immigration, global mobility, customer experience strategy, customer relationship management, team leadership, procedure development, regulatory compliance, process improvement, data analysis, research, and strategic planning. Delivering superior execution on the latter areas of expertise requires exceptional communication and organizational skills and negotiation and relationship-building aptitudes. Throughoy my career, I have been recognized as a driven expert that can always be relied upon to pioneer innovative solutions and initiatives that strengthen client relations and build customer loyalty. Moreover, having spent over six years in immigration services, I possess exceptional knowledge of immigration processes, laws, and regulations.I am always open to hearing out new and exciting opportunities and can be reached through this profile, via email, or by telephone: b•••••••@gmail.com (77••••••48Feel Free to Connect!

Experience

1. HR Generalist, Immigration Specialist

   SS&C Technologies

   Dec 2022 — Present

Skills

• Inventory Management
• Store Operations
• Customer Service
• Microsoft Powerpoint
• Salesforce.com
• Zendesk
• Training
• Customer Satisfaction
• Microsoft Office
• Sales
• Project Management
• Management
• Team Building
• Leadership
• Microsoft Excel