Brittany Svirbely
Global Manager, Customer Success @Cisco Thousandeyes
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WORK HISTORY
Global Manager, Customer Success @Cisco Thousandeyes
I currently manage a Global Scale/1:Many Customer Success team of 14 revenue generating individual contributors supporting customers across North America, LATAM, EMEA & APAC. I am responsible for sourcing, hiring, onboarding and building the teams\' strategy from the ground up. In addition to owning engagement and adoption for this segment, my team is responsible for managing the entire renewal process, including owning the financial performance for the segment. I am responsible for 1:Many strategy, playbook creation, metric & KPI creation & day to day coaching.
EDUCATION
The University of Akron
Bachelor of Arts in Spanish, Spanish Language and Literature
Universidad de Granada
Spanish Language and Literature
ABOUT BRITTANY SVIRBELY
Global Manager of Customer Success @ ThousandEyes
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