Brittany Smyth
Client Relationship Manager @Abc-Amega, A Cadex Company
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WORK HISTORY
Client Relationship Manager @Abc-Amega, A Cadex Company
Buffalo, NY, US
Manage relationships of domestic and global B2B clients ranging from small mom and pop, to multi-million dollar companies in a variety of industries (SaaS, Freight, Wholesalers, Health & Wellness, and Online Travel Agencies etc.) Onboard prospective clients and follow through with completing services agreement, client set-up, first claim submission, ABC-Collect portal training and monthly reporting Respond daily to inbound emails and calls to resolve any client issue Monitor and maintain client information in CRM and ABC-Collect Lead client portfolio review calls, discuss current recovery rates and strategize how to increase recovery by analyzing report data Liaison between a multitude of internal departments to assist in resolving client issues
EDUCATION
Orchard Park High School
High School, General Studies
Mercyhurst University
Bachelor’s Degree, Integrated Marketing in Communications
SKILLS
ABOUT BRITTANY SMYTH
I am a Client Relationship Manager with over 10 years of experience nurturing and…
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