Brittany Randle
VP of Customer Success | Turning Knowledge into Adoption, Outcomes, and Long-Term Customer Value
- Role
- VP, Customer Success at Sharpr
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
About Brittany Randle
I love to build relationships by helping clients visualize & implement software technology, and integrate solutions to simplify their workflow. I pivoted from a teaching career into the market research industry where I found my passion for product and SaaS/customer success.
Experience
VP, Customer Success
Jan 2026 — Present · Sacramento, CA, US
In this role at Sharpr, I’m focused on building the foundations of a strong, scalable customer success organization - one that helps customers fully adopt our platform, realize tangible value, and grow with us over time. Working in a smaller, ambitious company means wearing multiple hats, staying close to customers, and partnering deeply across Product, Sales, and Engineering. I’m passionate about translating customer insight into action, shaping how we deliver value, and ensuring customer success is built into everything we do.
Education
San Diego State University
Teaching Credential, Secondary Education and Teaching
2009 — 2010
San Diego State University
Bachelor's degree, Social Science Teacher Education
2007 — 2009
Skills
- Market Research
- Event Planning
- Online Research
- Public Speaking
- Multiple Pathways Teacher Training
- Research
- Analytics
- Powerpoint
- Teacher Training
- Social Media
- Marketing
- Qualitative Research
- Segmentation
- Quantitative Research
- Marketing Research
- Teaching
- Customer Insight
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