Brittany McClare

Operations Manager @Sztg, Inc

Brampton, ON, CA

Ensuring deadlines are met for priority shipments, ensuring customer satisfaction comes first.• Supporting the dock staff with all inquiries, as well as ensuring that safety is our number one priority• Supporting the Terminal Manager with extra tasks and reporting.• Implementing productivity reporting within Speedy Transport Operations as whole, measuring each dock employee’s personal productivity while on shift meets the expectations set forth to be the most productive. • Monitoring cost control throughout each day• Monitoring and maintaining a continuous flow of work projects throughout operations.• Supporting operations team with inquiries or training• Ensuring a strong work relationship with our customer care team, as well as with our US partnerships.• Closely working with the city and linehaul dispatch teams, to monitor both volumes coming into the terminal as well as out, ensuring customer satisfaction. • Being consistent with disciplinary actions when required to all personnel who work amongst my team. • Monitoring and maintaining load quality• Assisting other terminal managers, as well as executives with inquiries• Maintaining a positive and safe work environment daily, bringing a strong and friendly work environment daily. • Overseeing building maintenance, working closely with our vendors• Overseeing our supply orders for stocked • Reviewing and maintaining top data entry throughout the companyOperational Assistant/Operations Supervisor – 20••••16• Assisting the operational team with day-to-day tasks• Manifesting our outbound loads• Data entry• Assisting the operational manager• Helping dispatch with any inquiries, such as ETA of a load closing on the floor• Tracking bond shipments for our US partners• Monitoring all inbounds to the terminal • Contacting our driving fleet for ETAS to terminal or deliveries • Monitoring and maintaining particular clients accounts• Reconciling the daily yard check