Brittany Luna
Retail Experience & Field Marketing @Toyota North America
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WORK HISTORY
Retail Experience & Field Marketing @Toyota North America
Plano, TX, US
Lead the end-to-end implementation of Toyota SmartPath and Lexus MONOGRAM Service across new dealerships—from pre-launch planning and cross-functional coordination to launch execution and long-term sustainment. Collaborate with internal teams and dealership leadership to train service personnel, drive adoption of digital tools, and ensure consistent execution. Focused on aligning with company goals to enhance service operations, elevate guest experience, and support scalable digital retail transformation.
EDUCATION
Northwood University
Bachelor’s Degree
North Central Texas College
Associate’s Degree
SKILLS
ABOUT BRITTANY LUNA
A results-driven and passionate professional with a Bachelor’s Degree in Business…
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