Brittany Jones
Head of Enterprise Business Readiness and Operational Change @Diligenta - a subsidiary of Tata Consultancy Services
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WORK HISTORY
Head of Enterprise Business Readiness and Operational Change @Diligenta - a subsidiary of Tata Consultancy Services
EDUCATION
Anglia Ruskin University
Leadership and Management
SKILLS
ABOUT BRITTANY JONES
A robust tenure transitioning from Barclays where I was a driver for Change & Digital Adoption, to leading Business Change at Solus - an Aviva company. Most recently heading COO Operational Model Transformation at Royal London on a temporary arrangement following my role as Head of Transformation Service Delivery, I have carved a niche in driving significant transformations. My expertise lies in building high performing teams, optimising operations and delivering service excellence, ensuring that our team\'s initiatives align with the organisation’s mission and culture. Leveraging skills gained over time in financial services, my unwavering commitment to customer service contributes to a culture of continuous improvement. My work is grounded in a vision for innovation and efficiency, and I am dedicated to bringing diverse perspectives to dynamic teams in growing and evolving organisations.
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