Brittany Handy

Sales Operations Advisor @Cigna Healthcare

Smyrna, GA, US
EMAILS
b••••••••@cigna.com
MOBILE NUMBERS
+15•••••••88

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WORK HISTORY

Dec 2024 — Present

Sales Operations Advisor @Cigna Healthcare

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Drove growth in Medicare Advantage/PDP through data analytics and strategic support. • Managed comprehensive sales reporting and collaborated with cross-functional teams to meet market goals. • Analyzed sales data to identify growth opportunities and streamline sales workflows for efficiency.

EDUCATION

2009 — 2012

Bauder College

Bachelor’s Degree, Business Administration and Management, General

N/A

Project Management Institute

Project Management Professional (PMP) Exam Preparation, Project Management

ABOUT BRITTANY HANDY

I’m a results-driven Sales Operations & Strategy Leader with over 15 years of experience leading large-scale Medicare and commercial insurance operations across national markets. My career has been built on one core belief — that data and people together drive sustainable growth.I specialize in bridging analytics with execution, combining performance insights with real-world strategy to elevate teams, optimize CRM systems, and exceed business goals. From managing 6,500+ brokers and 500+ internal agents to building scalable enablement programs and CRM workflows, I’ve consistently delivered measurable improvements in productivity, compliance, and revenue.At organizations like Cigna, Aetna, Anthem, and AmTrust, I’ve earned recognition for: • Leading cross-functional operations that improved efficiency and compliance metrics by 30%+ • Developing Salesforce and Tableau dashboards that enhanced visibility and decision-making • Designing onboarding and training frameworks that reduced ramp time and boosted engagement • Maintaining audit-ready data processes across multi-state Medicare marketsMy leadership style is hands-on, transparent, and people-centered. I take pride in mentoring teams, simplifying complex workflows, and empowering individuals to perform at their best.Core Strengths: Sales Strategy • Business Analytics • CRM Optimization • Process Improvement • Medicare Advantage Operations • Project & Budget Management • Leadership Development

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