Brittany Glover
Certified ScrumMaster® | CEO: Bella\'s GoodEatsLLC |
- Role
- Information Technology Help Desk Coordinator at Deloitte
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Brittany Glover
A reliable, ambitious, and determined IT professional with over 8.5 years of experience in delivering Tier 1-3 services across diverse sectors, including Federal, state and local government, finance, healthcare, logistics, educational systems, and aviation. Possessing a strong ability to quickly adapt to new technologies, a proven \"can-do\" attitude, and exceptional leadership skills, I have consistently demonstrated my value in driving operational success and delivering results. My broad expertise and unwavering commitment to excellence make me a vital asset to any organization, and I am confident in my potential to continue advancing and contributing to the success of your team.
Experience
Information Technology Help Desk Coordinator
Sep 2024 — Present · Atlanta, GA, US
Researching, responding, and resolving complex questions received via emails and chat, providing support in a collaboration environment- Resolving email ticket issues in Salesforce CRM- Supporting Audio-Visual teleconference systems, such as Microsoft Teams- Utilizing Salesforce to classify and prioritize each working interaction with the appropriate level of detail, accuracy, and grammar.
Education
Riverdale High School
High School Diploma, General Studies
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