Brittany Gamble
Administrative Assistant at AIG
- Role
- Administrative Assistant at AIG
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Brittany Gamble
Hello everyone! I\'m new to the legal industry and cannot wait to begin my career as a paralegal! I completed my Paralegal Training Program from UCLA and would love to begin a full-time entry-level paralegal job or internship. I am also open to entry level legal positions such as legal assistant, legal secretary, file clerk, and junior paralegal. Please message me with any opportunities. Thank you!
Experience
Administrative Assistant
Sep 2021 — Present · NY, US
Provide excellent administrative support to the call center department to increase customer satisfaction and retention• Address customer service inquiries in a timely and accurate manner • Process withdrawals electronically and verify routing and bank account numbers• Mail checks and schedule periodical fixed annuity disbursements• Give accurate information, troubleshoot issues, and resolve complaints to lessen the escalation call volume for management• Create PowerPoint presentations to brief high-level company executives on call center stats• Maintain customer satisfaction ratings of 98% and update customer account data digitally • Perform cross-training to team members to increase productivity
Education
California State University, Northridge
Bachelor of Arts (B.A.), Journalism - Public Relations; Minors in Interactive Marketing and Management
2014 — 2018
UCLA Extension
Legal Assistant/Paralegal
UCLA Extension
Paralegal Certificate, Paralegal Training Program
2019 — 2020
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