Brittany Dunnington
Enterprise Onboarding Manager @Brevo
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WORK HISTORY
Enterprise Onboarding Manager @Brevo
Paris, FR
Developed and implemented onboarding strategies tailored to the unique needs of our Enterprise clients, with a focus on increasing platform adoption and usage.Conducted training sessions and workshops to educate clients on best practices, features, and functionality of our platform.Implemented end of onboarding survey to better gauge client experience. Created and implemented Success Plans post-onboarding to better understand areas of opportunity and expansion with different product features.
ABOUT BRITTANY DUNNINGTON
Experienced and self-driven CSM adept in all aspects of the customer journey post-sales…
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