Brittany Collins
Customer Service Representative @Los Angeles Department Of Water And Power
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WORK HISTORY
Customer Service Representative @Los Angeles Department Of Water And Power
Los Angeles, CA, US
As a Customer Service Representative, I have extensive experience in direct public interaction, managing in-person transactions, and handling customer inquiries via phone and online platforms. I specialize in providing information, addressing customer concerns related to accounts and programs for the Department of Water and Power, and executing specialized tasks in customer billing and delinquent account collections. My role also involves utilizing personal computers to perform necessary input and adjustment transactions, ensuring accurate and efficient service.
EDUCATION
Los Angeles Trade Technical College
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
California State Polytechnic University-Pomona
Bachelor of Science (B.S.), Biology, General
ABOUT BRITTANY COLLINS
I’m a customer operations and support professional with over 10 years of experience in…
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