Brittany Bloome
Aspiring Cybersecurity Professional | Cybersecurity & Information Assurance Student | CompTIA A+| Net+| Sec+| ITIL v4
- Role
- Customer Support Agent at Hawkes Learning
- Location
- Columbia, SC, US
- LinkedIn followers
- 500 followers
About Brittany Bloome
Aspiring GRC and cybersecurity professional with a strong foundation in IT support…
Experience
Customer Support Agent
Jul 2023 — Present
Provided phone-based technical support to students, troubleshooting software installation, login issues, and navigation within an educational technology platform.Guided users through troubleshooting steps, documented technical issues, and collaborated with internal teams to ensure timely resolution and a seamless learning experience.
Education
Western Governors University
Cybersecurity and Information Assurance
University of South Carolina
Criminology
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