Brittany Beck

About Brittany Beck

With over two decades in customer service, including roles in food service, retail, and…

Experience

1. Area Asset Protection Manager

   Gap Inc.

   Aug 2022 — Present · Charlotte, NC, US

   Oversee 22 locations across the Charlotte and surrounding areas to include Athleta, Banana Republic, Gap, and Old Navy locations-Work closely with store leaders and District Managers to ensure Safety, Profitability and Security are top priority-Conduct Store Visits to include the designated Brand Protection Self-Assessment to minimize risk, loss and liability issues-Complete Internal Investigations to reduce Employee Losses and Policy Violations through Secure 5 reporting and Wicklander Interview processes-Filed criminal reports with local law enforcement for offenses including but not limited to Misdemeanor and Felony Shoplifting, Breaking and Entering, Trespassing, Threat, and Assault-Keep detailed and thorough records of all incidents for future court appearances and evidence tracking-Hiring quality candidates as needed to support the AP needs in stores. Oversee scheduling, focused resource deployment, productivity, training and development of team members-Utilized CCTV systems to build External and Internal Cases for Interview procedures and evidence-Conducts undercover blitzes to minimize External Losses, make safe Apprehensions, work closely with Law Enforcement and keep detailed files on all offenders-Enforced Gap Inc core values and worked with integrity when handling sensitive and private information of External and Internal individuals-Worked closely with Employee Relations and Human Resources for Policy reinforcement and corrective actions of Internal Offenders-Satisfactorily completed yearly and quarterly training on Unconscious Bias, Racial Bias, Equality and Belonging, Cyber Security and Social Engineering Scams.

Education

• Catawba College

  Bachelors

  2005 — 2009