Brittan White
Account Manager | Project Manager | Client Success | Operations Management | $2.35M Revenue | Smart Tech | Field Services
- Role
- Account Manager at Southern Outdoor Restoration
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Brittan White
I am a Senior Client Success & Program Manager who specializes in long term, recurring…
Experience
Account Manager
Jul 2022 — Present · NC, US
Exceeded my sales goals as outlined via individual pro forma- Built and maintained trust and business relationships with every manager at each assigned management company- Secured business for each location managed by assigned managers- Captured all available business and service lines from each location- Acted as the main point of contact and representative for assigned accounts- Provided expert consultation and customer education on SOR services, processes, and value propositions- Conducted annual review meetings and assisted with budgetary planning for clients- Conducted pre-project site inspections and prepared bids- Defined project scope, prescribed processes, and set expectations for results- Offered consultative expertise and advice- Resolved customer complaints efficiently- Collaborated effectively with sales support team members, including administrative and scheduling professionals- Worked closely with Operations Team leaders on project management- Maintained reporting and inter-team communication- Created and administered annual pro-forma budgets- Tracked direct gross margins- Managed customer collections in collaboration with AC and VP of Finance- Administered and managed the sales pipeline- Performed other duties as needed
Education
IDEO U
Organizational Leadership
2018
City Tech, CUNY
Computer Systems, Cybersecurity
2019
Fashion Institute of Technology
School of Continuing Studies
2014 — 2015
Bishop Gorman High School
High School Diploma
2003 — 2007
Skills
- Ipod
- Ilife
- Apple Certified Technician
- Iwork
- Apple Certified
- Iphoto
- Os X
- Microsoft Word
- Aperture
- Ical
- Bento
- Ios
- Thunderbird
- Vmware
- Keynote
- Mac Os
- Troubleshooting
- Customer Service
- Technical Support
- Leadership
- Iphone Support
- Macintosh Hardware
- Team Building
- Development of Employees
- Apple Aperture
- Mac Os X
- Address Book
- Outlook
- Bootcamp
- Tumblr
- Squarespace
- Gmail
- Dropbox
- Mac
- Google Apps
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