Briton Voorhees

About Briton Voorhees

I combine a mix of geospatial experience, sales, business, and strategy to identify…

Experience

1. Technical Account Manager

   Virtual Surveyor

   Mar 2019 — Present · Raleigh-Durham, NC, US

   Virtual Surveyor is the leading drone / UAV surveying, mapping, and construction SaaS on the market. Used by professionals around the world. We are building a new paradigm in surveying, mapping, and construction by creating easy-to-use, but robust software that is affordable and allows professionals to fully manipulate and work with their drone data to its full potential.At Virtual Surveyor I combine my experience in both the hardware and software side of mapping and surveying to demonstrate the true value of drone surveying and mapping. I began my journey here taking on the challenge of starting and building our North American office and presence to support our growing clients and operations. Since then, I have supported clients through every stage — from initial lead to post-sale technical support — including technical demos, sales calls, and ongoing customer success initiatives. I\'ve been involved in many aspects of the business as we grew (sales, support, product, market, and strategy), which has allowed me to broaden my skills and challenge myself. • Individual contributor supporting whole client base for the Americas, with focus in North America.• Took a lead role in sales development by building trust with customers through sales calls, technical demos, and training sessions during the acquisition phase.• Sole contributor for technical support to entire client base in the Americas, including troubleshooting, workflow review, and handling feature requests.• Proactively engage with existing customers to maintain satisfaction and ensure subscription renewals.• Implemented and coordinated marketing plan for North Americas including trade shows, workshops, marketing and other media.• Initiated development of Knowledge base and then helped to guide general guidelines and structure for it.• Contributed strategic input regarding product roadmap as part of the product team.• Created marketing material via MailChimp, and other social media platforms.

Education

• California State University-Long Beach

  Bachelor of Arts

Skills

• Esri
• Gis
• Arcpad
• Geoprocessing
• Geocoding
• Arcgis
• Google Earth
• Python
• Erdas Imagine
• Java
• Arcgis Server
• Spatial Analysis
• Spatial Databases
• Cartography
• Geographic Information Systems (Gis)
• Lidar
• Gps
• Quantum Gis
• Global Positioning System (Gps)
• Data Collection
• Remote Sensing
• Geography
• Arcmap
• Synthetic Aperture Radar
• Digital Image Processing
• Ecognition
• Geomatics
• Terrasync
• Arccatalog
• Envi
• Research