Helen B.

Program Analyst @U.S. Department Of Homeland Security

Transforming raw operational data into clear, actionable insights that drive program decisions and resource planning across DHS. I blend analytical, technical, and project management skills to modernize reporting and improve transparency for senior leadership.Key Highlights: Designed and deployed Databricks pipelines to consolidate and clean workforce and financial datasets, improving data reliability for leadership dashboards. Developed SQL queries and stored procedures to automate recurring reports and performance tracking metrics. Built Tableau dashboards visualizing staffing levels, production benchmarks, and budget execution for executive briefings. Applied Python (pandas, matplotlib) for exploratory data analysis and trend modeling to forecast program workloads. Managed timelines and deliverables in Microsoft Project, ensuring on-schedule execution of analytical and process improvement initiatives. Maintained collaborative documentation in SharePoint, improving cross-team access to current data, metrics, and SOPs.🤝 Partnered with data engineers and policy leads to standardize KPIs, improve audit readiness, and reduce manual reporting through reproducible workflows.