Britni Greninger
Head of Client Service, Us Operations @Sportradar
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WORK HISTORY
Head of Client Service, Us Operations @Sportradar
Las Vegas, NV, US
Developed and implemented new processes to address escalations internally and externally, providing messaging guidance to clients globally.• Collaborated with Product and Engineering teams to identify technical issues, leading to process improvements and decreased client issues.• Led a team of 20+ customer support analysts, resolving complex technical issues for clients worldwide.
EDUCATION
Western Nevada College
Associate's degree, Business Administration and Management, General
University of Nevada-Las Vegas
Hospitality Administration/Management
ABOUT BRITNI GRENINGER
Head of Client Service, US Operations at Sportradar
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