Britney Scott
Mid-Level Logistics & Agile Ops Leader | Project & Account Management | 4PL Consulting | Agile & Lean Operations Execution| CSM, SSGB
- Role
- Operations Supervisor at CEVA Logistics
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Britney Scott
Certified Scrum Master (CSM) and Six Sigma Green Belt (SSGB) with 8+ years of experience…
Experience
Operations Supervisor
Mar 2019 — Present · Houston, TX, US
During my current role as an Operations Supervisor, serving as the primary escalation point, I strategically orchestratethe resolution of operational hurdles, ensuring flawless operations that consistently exceed customer expectations. Data Analysis: Employing meticulous data analysis techniques, I strategically revolutionize operationalefficiency metrics, conducting rigorous testing, billing reconciliation, EDI troubleshooting, and reportingmethodologies. Database Management: Strategically pioneering the establishment and upkeep of operational databases, Iimplement SLA-based KPIs for 3PL providers and carriers, resulting in amplified operational performance andsubstantial cost savings. Logistics Management: Attain pinnacle proficiency in 4th party logistics (4PL) account management, drivingnoteworthy enhancements in efficiency and precision for both domestic and international transportationoperations.
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