Bristy Banerjee
Customer Service Operations Lead | Process Improvement & Team Management
- Role
- Operations Lead at Concentrix
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Bristy Banerjee
Holding an Executive MBA from Bengal Institute of Business Studies and a Bachelor of Arts in Communicative English from Basanti Devi College, I\'m currently enhancing customer interactions as an Information Enabler and Customer Service Associate at Tata Consultancy Services. My core competencies lie in operations management and applying SAP solutions to deliver top-notch service. At Tata Consultancy Services, our team excels in providing fast, resolution-based support, significantly improving the Australian utilities project\'s customer satisfaction. Embracing my educational background in business administration, I contribute to fostering a culture of swift responses and collaborative problem-solving, positioning us to meet diverse client needs effectively.
Experience
Operations Lead
Jan 2025 — Present · Kolkata, IN
Education
Basanti Devi College
Bachelor of Arts - BA
2018 — 2020
Bengal Institute of Business Studies
Executive MBA
2024
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