Brishen Gumenberg

Senior Manager of Fep Operations @Premera Blue Cross

Great Falls, MT, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2023 — Present

Senior Manager of Fep Operations @Premera Blue Cross

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Great Falls, MT, US

Responsible for developing and implementing strategic plans to enhance the efficiency and effectiveness of the FEP operations team. Collaborating with cross-functional teams to ensure compliance with regulatory requirements and deliver exceptional customer service to our FEP members. Lead and motivate a team of FEP operations staff, providing guidance, support, and feedback to foster a high-performing team environment. Manage relationships with external stakeholders, such as federal agencies and healthcare providers, to ensure a seamless experience for our FEP members. Analyze data and metrics to identify trends and opportunities for operational improvement, using this information to inform decision-making and drive performance.

EDUCATION

2004 — 2006

Montana State University Billings

Bachelor's Degree

1994 — 1998

Great Falls High School

Diploma

2002 — 2004

MSU College of Technology

Associates

2012 — 2015

Montana State University-Northern

Master's degree in Counselor Education

SKILLS

Health InsuranceInsuranceHipaaEmployee BenefitsCustomer ServiceMicrosoft OfficeMedicareHospitalsHealthcareHealthcare ManagementPublic SpeakingCase ManagmentProgram DevelopmentSalesManagementTeam BuildingLeadershipTrainingMarketingStrategic PlanningResearchData AnalysisOperations ManagementAccount ManagementLeadership DevelopmentCustomer SatisfactionPublic RelationsEhrBenefits AdministrationSocial MediaOutlookProcess ImprovementTime ManagementRecruitingTeam LeadershipHuman ResourcesPolicyCustomer RetentionConflict ResolutionManaged Care

ABOUT BRISHEN GUMENBERG

At Premera Blue Cross, leadership in operations is not just about managing the…

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Brishen Gumenberg — Senior Manager of Fep Operations at Premera Blue Cross in Great Falls, MT, US | Unifers