Brindha Prem Kumar

Senior Customer support executive CRM

Role: Customer Service Associate at Amazon
Location: Chennai, TN, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Customer Service Associate
Amazon
May 2024 — Present · Tamil Nadu, IN
1.Handling the internal calls2.Maintaining the high metrics 3.Getting ever week huddle as training 4.Reporting to managers with metrics every month

Education

Loyola Institute of Technology, Chennai
Bachelor's degree, Computer science engineering
2010 — 2014

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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Experience

Customer Service Associate

Education

Loyola Institute of Technology, Chennai

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