Brinda A
Analyst
- Role
- Customer Service Specialist at Mphasis
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Brinda A
Technical Support and Operations professional with a Computer Science background and…
Experience
Customer Service Specialist
Dec 2024 — Present · Bengaluru, IN
As a Specialist Collections Agent, my primary responsibility is for supporting customers with overdue accounts by providing tailored solutions to help them resolve outstanding balances. Works closely with customers to understand their financial situations, offer appropriate repayment options, and ensure compliance with internal policies and regulatory guidelines. Focuses on delivering empathetic, respectful service while minimizing financial risk to the company.
Education
East Point College Of Engineering And Technology
Bachelor of Technology - BTech
2019 — 2023
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