Brijesh Mohan Bartwal

Technical Customer Support Advisor @IntouchCX

Winnipeg, MB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2024 — Present

Technical Customer Support Advisor @IntouchCX

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Winnipeg, MB, CA

IntouchCX partners with leading global brands to elevate customer engagement and experience through advanced digital solutions, including omnichannel support, AI and automation, data-driven analytics, and trust & safety services. The company emphasizes innovation, long-term client partnerships, and empowering teams to deliver consistent, high-quality support across channels.

EDUCATION

2007 — 2009

University of Mysore

MBA, HR

2010 — 2011

Annamalai University

Diploma in Labour Law, Labour Laws

2004 — 2007

Garhwal University

Bachelor of Science, Physics,Chemistry,Mathematics

2012 — 2014

Indian Society of Training and Development ( ISTD)

Diploma in T&D

SKILLS

Business IntelligenceInterviewsNew Hire OrientationsCollege RecruitingManagementRecruitingRecruitment AdvertisingStaff AugmentationEmployer BrandingTalent ManagementScreeningHiringTaleoPerformance AppraisalSocial RecruitingEmployee Induction & Orientation Employee Relations & EngagementLeadershipPersonnel ManagementInternet RecruitingEmployee RelationsIT RecruitmentExecutive SearchResource ManagementApplicant Tracking SystemsEmployment LawWorkforce PlanningRecruitmentsHR ConsultingOnboardingLabour LawContract RecruitmentTechnical RecruitingJob DescriptionsSdlcBenefits NegotiationTalent AcquisitionSourcingVendor ManagementTemporary PlacementTeam Management

ABOUT BRIJESH MOHAN BARTWAL

I have extensive experience in Recruitment, stakeholder management, escalation handling, building new teams from scratch, Vendor Management, Campus Recruitment, Branding on Social Media, Resource Planning, etc. Good experience in building recruiting reports and metrics. I am highly focused on innovation, automation, and process improvement. Technology excites me. I love creating concepts and content, starting from nothing. I love learning new things/concepts that challenge my thought process. I enjoy helping through my skills. I have written a novel called “Pratap: The warrior of Garhwal”. It is available on Amazon:)

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Brijesh Mohan Bartwal — Technical Customer Support Advisor at IntouchCX in Winnipeg, MB, CA | Unifers