Brijesh Zala

Network Analyst @Statefarm Insurance

Cincinnati, OH, US

Consult with users and evaluate requirements, recommend designs, plan projects, and coordinate tasks for installation of data networks.• Build simulated networks to resolve problems and compatibility issues and perform an analysis of network designs.• Experience in supporting Messaging & Collaboration Tools. Voice Service technologies; Voice gateways, PBX, VMX, Call Center-IVR, Wireless to SIP circuit experience.• Configuring and resolving network problems and emergencies. submit the proposed network solutions for short, medium, and long-range network projects. Capable of running triage for slow response complaints.• Monitoring security devices for proper functionality. Work closely with engineers in troubleshooting VPN issues and network outages.• Provide ITS management escalations to outstanding issues and problems as necessary to resolve and correct drive for results. Motivates team while constantly driving towards key milestones. Maintains constant awareness of deliverables; keeps team focused on short and long-term milestones.• Assist in resolving technical problems for case managing network circuit, SD WAN DIY and ATT vendor collaborators, SD WAN/SIP.• Plan, test, recommend, and implement network as necessary, during outage triage involving internet circuits, SPOC for executive level escalations.• Serve as part of a team of network engineers responsible for base wide network troubleshooting of Cisco Layer 3, Layer 2 devices.

New York Institute of Technology

Master's degree, Electrical and computer engineering

Gujarat Technological University (GTU)

Bachelor of Engineering - BE, Electrical and Electronics Engineering