Brijesh Y.
Production Solution Engineer | Proficient in Unix, SQL and Datadog | Driving Operational Excellence and Technical Solutions at Tata Consultancy Services
- Role
- Application Developer at IBM
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Brijesh Y.
I am a highly skilled Production Solution Engineer with over 5 years of experience in application support, incident management, and technical troubleshooting. My expertise includes UNIX, Oracle SQL, Python, and various automation and monitoring tools such as AWS CloudWatch, Datadog, and MQ Console.In my current role as an Application Support Engineer at Tata Consultancy Services, I manage critical websites supporting 200+ Java services for a US client. I am responsible for ensuring uninterrupted operations by monitoring over 30+ AWS instances and troubleshooting data integrity issues using SQL queries. Additionally, I investigate frontend issues, such as Java-based applications failing to load, by performing real-time log analysis through Datadog and analyzing system logs to identify and resolve errors.My work also involves monitoring real-time data processing into databases and ensuring seamless operations for critical applications. I have handled various ServiceNow tickets, including incident, change, request, and problem management, consistently maintaining SLA compliance rates of 95-97%.Core Responsibilities:24/7 monitoring and support for complex IT systems.Incident management to minimize downtime and enhance system reliability.Change management for seamless implementation of database and system changes.Troubleshooting application issues through real-time analysis and collaboration with teams.Creating actionable insights and reports using SQL and UNIX scripting.Key Achievements:Achieved 99% SLA adherence in resolving complex technical issues.Led a team of 6 members to optimize production support processes.Ensured uptime for critical applications by proactively monitoring and addressing issues.I am passionate about leveraging my skills in SQL, incident management, AWS monitoring, and automation to contribute effectively to organizational success.Let’s connect to discuss how my skills and experience can align with your team’s needs and objectives.
Experience
Application Developer
Oct 2025 — Present · Mumbai, IN
Education
University of Mumbai
Bachelor of Engineering - BE, Electronics and telecommunication
D.A.V college Bhandup
Science
2013 — 2015
ANJUMAN-I-ISLAMS SCHOOL OF ENGINEERING , MUMBAI
Bachelor of Engineering - BE, Electronics and Telecommunication
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