Brijesh Gupta

About Brijesh Gupta

An Accomplished and results-driven Professional in Order Management, Customer Support, Sales coordination, Inventory Planning and Supply Chain Management. Overall 8+Years of working experience. Expert level of proficiency in managing end to end Customer orders, Planning, scheduling & executing materials. Proven ability to adapt dynamic environments and committed to achieving KPI\'s while fostering a collaborative & motivating work culture.

Experience

1. Senior Customer Service Specialist

   TE 中国

   Jan 2020 — Present · Pune, IN

   Managed the last annual product business of $24 Million for Tier-1 automotive companies like APTIV, LEONI, LEAR, MINDA, HELICAL, HARMAN and other entities.Managed Exports customer business of Tier-1 automotive companies like Valeo, ZF, Autoliv, Mahle, Denso and other entities.Lead team of 4+ Order management Specialist.Managed end-to-end order fulfilment in SAP for assigned customer, including order entry, daily schedule review, material planning, shipment processing, invoicing, logistics coordination & dispatch details.Coordinated with SCM team for release of RM schedule to source (EMEA, APAC, Americas) as per customer orders and Acquiring confirmation from the Source for all new and existing purchase orders, as well as the delivery dates.Daily planning and monitoring of Warehouse stock, Handling customer requirements & Logistics.Bi-weekly Sales & Operations Planning discussion to balance supply and demand. Worked in agile way to focus on strategically critical parts with optimum focus on excess order to maintain fluctuations.Urgent request handled for all new project parts.Produced compliance reports on the monthly billing pattern and recognized variations in demand.Engaged in continuous improvement projects and actions to guarantee customer satisfaction by providing performance and ease of doing business.

Education

• Savitribai Phule Pune University

  Bachelor of Engineering - BE

  2012 — 2016