Brij Mohan Thakur

Tidean || Ex Zapbuild || Ex DOT Compliance Group || Inside Sales || Fintech “ Helping Businesses Grow with Freelance Talent – Web Dev | CX Support | Sales Agents | AI | YouTube | Social Media “

Role
Member Success Executive at Tide
Location
Delhi, DL, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Brij Mohan Thakur

Sales and Operations professional with 6+ years of experience leading teams…

Experience

  1. Member Success Executive

    Tide

    Feb 2024 — Present · New Delhi, IN

    At Tide, I work directly with small and mid-sized businesses in India and the UK, helping them adopt the right financial and operational tools to grow. I guide customers through their application process, ensuring a seamless journey toward accessing the financial resources they need to succeed.In this role, I:* Support customers in understanding the Tide app and its suite of solutions.* Cross-sell subscription modules and core products such as QR codes, POS machines, payment links, and payment gateways.* Provide guidance on financial products including loans, credit cards, and prepaid cards.* Build and nurture strong relationships with commercial lending partners, serving as a trusted advisor in navigating the complex landscape of business finance.* Confidently articulate Tide’s funding options and services, tailoring solutions to meet the unique needs of each customer.* Maintain accurate and updated information in CRM to monitor opportunities and identify trends effectively.This role allows me to combine my sales expertise, financial knowledge, and consulting experience to empower businesses with the tools and resources they need for sustainable growth.

Education

  • Lalit Narayan Mithila University, Darbhanga

    Bachelor of Science - BS, Mathematics

    2013 — 2016

  • Indira Gandhi National Open University (IGNOU), Delhi

    Master of Business Administration - MBA, Finance, General

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Brij Mohan Thakur — Member Success Executive at Tide in Delhi, DL, IN | Unifers