Brij Dwivedi

About Brij Dwivedi

Our team at Organization benefitted from my strategic approach to P&L management and operations, significantly contributing to the Delhi NCR Centre\'s financial health and market development activities. With an MBA in Marketing from Dehradun Institute of Technology, I steered marketing alignments and lead generation efforts that bolstered our B2B contracting and stakeholder relations. Anchored by my expertise in new business development and key account management, I facilitated business growth and engagement programs that manifested in enhanced revenue streams. My knack for establishing sustainable demand channels and fostering robust partner relationships underscores my commitment to driving long-term business success.

Experience

1. Business Manager

   Delhivery

   Feb 2023 — Present · Gurugram, IN

   Managed UP, Punjab, Rajasthan, and Uttarakhand business.1. Handling Region SME/Distribution Accounts P/L,Service level and Growth Part. Service a geographical area/client segment to generate leads and negotiation for pricing closure. Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a personal service. Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business. Conversion of qualified leads into customers (First Time Buyers) across Major, Small and Medium Business Accounts and develop and penetrate existing accounts(Retention and Development). Act as the customer’s main point of contact, by liaising closely with the relevant departments within Delhivery to ensure that their queries, problems or issues are dealt with appropriately. Monitor the health of accounts, service levels and enhance SOW growth.

Education

• Dehradun Institue of Technolgy

  Master of Business Administration (MBA)

  2011 — 2013