Brigida Scholten

WORK HISTORY

EDUCATION

ABOUT BRIGIDA SCHOLTEN

Brigida is a highly experienced and motivated Business Improvement expert with a wide range of skills developed within the healthcare sector. She has demonstrated a proven record of change implementation within the Ontario healthcare sector as well as her exceptional ability to coach, guide and mentor leaders and staff at all levels on transformation methodologies including Lean. Strengths include excellent leadership, communication & problem solving skills with the ability to manage multi-disciplinary teams over multiple sites to meet project objectives. Brigida’s strong focus on building client relationships and commitment to service are integral characteristics that contribute to customer success. Range of Experience/Skills: • Over 20 years of progressive Ontario Hospital leadership experience in various operational service departments including Project Management Office, Strategic Performance, Health Information Management, Telecommunications, Support Services and Materials Management. • Achieved engagement between senior management, management, physicians and staff to deliver improvement initiatives. • Design, development and deployment of new Roles & Responsibilities to successfully support change programs. • Highly developed acumen for performance measurement and improvement sustainability. • Highly developed strategic and operational IT acumen. • Strong customer/patient focus with an emphasis on quality, safety and satisfaction. • Excellent analytical and critical thinking skills. • Collaborative leadership style, relationship management skills, influencing skills, and passion for people. • Expert change agent and people motivator (All levels of leadership). • Structured project planning expertise. • Deployment of ‘Lean Thinking’ within complex healthcare environments. Credentials include MBA, Lean Healthcare Green Belt, Prosci Change Management Certification, Telecommunications Management Certification.