Brigid Quinn

Experience

1. Gsps Operations Associate

   Morgan Stanley

   Jun 2016 — Present · Columbus, OH, US

   Provide varying levels of support to functions such as settlement, journals, ad hoc adjustments, share delivery, cash management, billing, reconciliation, and document fulfillment in support of corporate clients.• Investigate fraudulent payment issues, resolve variances, clear outstanding debits, perform account updates.•Research and reconcile cash and share breaks in Omni accounts.• Handle international clients and reissue payments in over 40 different currencies.•Prepare quarterly financial statements for clients.•Pull daily metrics and report to senior management.• Correctly settle and record millions of transactions per day, identifying and mitigating all operational risks, AML/OFAC screening• Process time sensitive, escalated requests through workflow and case management daily.• Recall/trace wires, EFT’s, reissue checks, wires, stop payments, perform cash journals to brokerage accounts.• Escalate requests that need development resources through Jira, process improvements.• Review and verify high risk trades to ensure proper clearance in order to release client funds.• Conduct audits and verification of deposits for various mortgage lenders.• Perform Estate transfers for branches/corporate clients along with escheatment requests for unclaimed funds.

Education

• The Ohio State University

  Bachelor's degree

Skills

• Millenium
• Management
• Sales
• Cash Handling
• Customer Service Management
• Public Speaking
• Retail
• Access
• Leadership
• Time Management
• Appointment Scheduling
• Microsoft Word
• Social Media
• Employee Training
• Event Planning
• Microsoft Excel
• Powerpoint
• Daily Deposits