Brielle Jones
Travel Experience Specialist @Aya Healthcare
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WORK HISTORY
Travel Experience Specialist @Aya Healthcare
Oversee customer service and operational support for 500+ healthcare professionals and a team of recruiters in the healthcare staffing industry-Skilled in problem-solving while delivering exceptional service to both clinicians and the sales team-Serve as the primary point of contact for travel clinicians, managing inquiries, requests, expectations, and concerns while liaising with internal departments-Lead clinician onboarding, guiding contract selections and discussing benefits, payroll, housing, transportation, and assignment details-Educate new travel nurses on processes and set clear expectations for each assignment-Coordinate with internal clinical teams to ensure clinicians receive necessary support while on assignment-Act as a bridge between nurses and internal departments, fostering strong relationships with contracted travel nurses and allied professionals-Proactively identify and resolve challenges faced by traveling healthcare professionals, ensuring a positive experience-Build strong rapport with clinicians, creating a supportive and personalized experience throughout their travel nursing careers.
EDUCATION
Pepperdine University
Bachelor's degree
ABOUT BRIELLE JONES
Dynamic and results-driven leader with a passion for collaboration, organization, and…
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