Bridgette Reynolds
Account Executive | Aspiring Customer Success & Account Manager Driving Client Growth in SaaS & Tech-Enabled Services
- Role
- Account Executive at Ruby
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Bridgette Reynolds
I’m a relationship-driven Account Executive with 10+ years of experience across sales, customer success, and account strategy. My passion is in helping clients succeed through proactive engagement, consultative selling, and long-term partnership building.What sets me apart is my ability to marry sales intuition with customer success impact. I don’t just retain accounts, I grow them. My sales background gives me a sharp eye for identifying expansion opportunities, solving potential churn issues before they surface, and ensuring that clients see real value every step of the way.I’ve worked across startups and high-growth environments, collaborating with product, operations, and support to create seamless client experiences. Whether it’s onboarding a new account or guiding an enterprise through renewal and upsell, I bring energy, empathy, and strategic thinking to the table.Let’s connect! I love sharing ideas on customer experience, retention, and driving long-term success for clients and companies.
Experience
Account Executive
Jan 2023 — Present
Ruby serves small businesses by delivering exceptional customer experiences over the phone and online via website chat. A blend of service-oriented professionals and an innovative tech company.
Education
West Chester University of Pennsylvania
Bachelor of Arts (B.A.), Communication and Media Studies
2009 — 2013
West Chester University of Pennsylvania
Bachelor's degree, Communication, General
Skills
- Event Planning
- Promotional
- Fundraising
- Social Media Marketing
- Teamwork
- Microsoft Word
- Presentation Skills
- Phone Etiquette
- Event Management
- Keystone
- Social Media
- Skilled Multi-Tasker
- Office Administration
- Sharepoint
- Powerpoint
- Microsoft Excel
- Microsoft Powerpoint
- Poverty
- Microsoft Publisher
- Customer Service
- Marketing
- Microsoft Office
- Donor Solicitation
- Public Speaking
- Time Management
- Wordpress
- Resource Development
- Confidentiality
- Leadership
- Grant Writing
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