Bridgette Mann

About Bridgette Mann

Highly qualified, dedicated, and versatile professional with a record of successful job performance. Able to analyze multiple complex situations and successfully develop and implement solutions. Interacts well with professionals, clients and individuals at all organizational levels. Strong analytical and problem solving skills with respect to managing complex administrative and operational activities. Demonstrated skills in communication, client relations, interpersonal relationships and customer service. Works well in a team environment as a leader and team member. Learns quickly and adapts to new challenges and opportunities with minimum supervision. Freely performs above and beyond activities to ensure client/company satisfaction with continuous concentration on company goals and objectives as well as professional improvement.Specialties: DSI, Hoovers.com, ChainStore Guide, OneSource, CRM Client Request Management (Prospecting Tool), CRS (Client Request System), Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Writer, PDF, Microsoft Office Communicator, Microsoft Office Outlook, Calendar and email, AT & T Webinar, AT & T Conference Call, Email Fax TIF files, Internet Explorer, Avaya phone systems, Windows XP & 2007 and SAP

Experience

1. Premier Service Manager Platinum Accounts

   Mood Media

   Dec 2014 — Present · Fort Mill, SC, US

   Maintain account integrity and ensure account accuracy in multiple databases. Demonstrate the value of Mood products and services. Maintain account integrity and ensure account accuracy in multiple databases. Escalate appropriate service related issues to VP of Operations. Track customer service issues to ensure completion. Ensure database entries are timely. Meet growth targets and retention goals.Maintain account integrity and ensure account accuracy in multiple databases. Project Management: Track all activity related to account roll outs and closings. Other duties, responsibilities, and special projects as assigned.

Education

• Villanova University

  Master Certificate IS/IT Project Management, Project Management

  2011 — 2011

• Central Piedmont Community College

  Business

  1993 — 1994

Skills

• Business Development
• Digital Marketing
• Event Planning/ Tradeshow Planning
• B2b
• Digital Signage
• Cross Departmental Relationship Building
• Create and Manage Team Websites
• Management
• Team Building
• Analysis
• Marketing
• Strategic Planning
• Vendor Management
• Crm
• Product Marketing
• Administrative Work
• Team Leadership
• Project Management
• Customer Service Management
• Advertising
• Quality Assurance
• Time Management
• Assist in Team Management
• Project Management National Clients
• Trade Shows
• Inter-Personal
• Client Retention
• Social Media Marketing
• Websites
• Account Management
• Administrative Duties
• Outlook
• Leadership
• Team Work/ Training
• Communication
• Customer Satisfaction
• Training
• New Business Development
• Strategic Partnerships
• Sales Operations