Bridget Cruz

WORK HISTORY

ABOUT BRIDGET CRUZ

As a dedicated Benefits, Lead Support professional, I specialize in health and welfare benefits for a diverse workforce. With a keen eye for detail and a passion for optimizing processes, I ensure seamless benefits administration by- Providing exceptional customer service and resolving employee benefits issues through policy research, data accuracy enhancement, and coordination with internal and external stakeholders- Managing analytics and reporting to drive data-informed benefits decisions- Facilitating benefits orientations to educate and support new employees- Overseeing wire payments and financial transactions with vendors and carriers- Collaborating with HR teams, including HR Business Partners, Talent Acquisition, and Talent Management, to align benefits strategies with organizational goals. With experience handling complex benefits structures—including union, competitive fringe, and SCA benefits—I thrive in dynamic environments where precision and collaboration are key. I am continuously expanding my expertise in Total Rewards, data analytics, and global benefits to drive meaningful impact. Let’s connect!