Bridget Laird
Senior Business Consultant | ServiceNow CIS-CSM | ServiceNow CIS-SAM | ServiceNow CIS-FSM | ServiceNow CIS-SPM | ServiceNow Administrator | ServiceNow CIS-DF | ServiceNow CIS-ITSM | CPDE | ITIL Managing Professional
- Role
- Business Process Consultant at Ondaro
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Bridget Laird
Accomplished and energetic Service Management professional with a solid history of achievement in leading successful projects. Motivated leader with strong organizational and prioritization abilities, along with the ability to direct teams as well as cross-functionally coordinate and support daily operational functions within large corporate environments
Experience
Business Process Consultant
Nov 2025 — Present
Education
Western Governors University
Master of Science - MS, Data Analytics
2018 — 2020
University of Rhode Island
Master of Business Administration (MBA), Information Technology
1997 — 2000
Skills
- Itil V3 Expert Certification
- Service-Level Agreements (Sla)
- Program Management
- IT Operations
- IT Outsourcing
- Integration
- Vendor Management
- Six Sigma
- Service Delivery
- Itil
- Outsourcing
- Process Improvement
- Six Sigma Green Belt
- IT Management
- Sla
- IT Service Management
- Incident Management
- Active Directory
- Windows Server
- IT Strategy
- Requirements Analysis
- Business Process Improvement
- Service Management
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