Bridget Roux

Director, Customer Success & Operations (Americas)

Role
Director, Customer Success & Operations at Altovita
Location
Tampa, FL, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Bridget Roux

As Director of Customer Success, I believe in a client centric approach, focusing on understanding client needs, providing proactive support, and continuously improving the customer experience. My expertise lies in building and leading customer success teams, developing and implementing best practices, and leveraging data to drive insights and improve performance. I’m passionate about our clients but equally passionate about our people, whom I am fortunate to lead.

Experience

  1. Director, Customer Success & Operations

    Altovita

    Dec 2024 — Present

Education

  • Northern Virginia Community College

    Psychology

    1995 — 1997

Skills

  • Marketing
  • Telecommunications
  • Hotels
  • Micros
  • Business Travel
  • Account Management
  • Revenue Analysis
  • Food & Beverage
  • Customer Service
  • Sales Management
  • Hotel Management
  • Hospitality Industry
  • Team Building
  • Yield Management
  • Hospitality
  • Tourism
  • Contract Negotiation
  • Resorts
  • Temporary Housing
  • Negotiation
  • Sales
  • Hospitality Management
  • Corporate Branding
  • Customer Satisfaction

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