Bridget Felt
Customer Relations Specialist at AutoNation | BS in Marketing & Management
- Role
- Customer Relations Specialist at AutoNation
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Bridget Felt
I am a results-driven professional with a Bachelor\'s degree in Marketing and Management…
Experience
Customer Relations Specialist
Jun 2025 — Present · Fort Lauderdale, FL, US
As a Customer Relations Specialist at AutoNation, I am responsible for managing a high volume of daily customer inquiries, ensuring timely and professional resolution of concerns related to vehicle purchases, service, and repairs. I serve as a key point of contact between customers, store operations, and corporate teams, helping to facilitate clear communication and drive a consistent, high-quality customer experience. My role also includes maintaining accurate case documentation, handling website and parts-related inquiries, and contributing to the continuous improvement of our support processes across multiple channels. I take pride in supporting a customer-first environment and in helping deliver the service excellence AutoNation is known for.
Education
Sacred Heart University
Undergraduate
2020 — 2024
Shaker High School
High School Diploma
2016 — 2020
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