Brice Heath

Sr Customer Solutions Manager @Entrust

Chicago, IL, US
MOBILE NUMBERS
+18•••••••62

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WORK HISTORY

Jul 2023 — Present

Sr Customer Solutions Manager @Entrust

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Chicago, IL, US

Sr. Customer Solutions Manager (CSM)’s primary function is to accelerate customers’ time to value by guiding the customer on their identity solutions, secure payments, and digital security journeys. Monitor customer health, drive results with metrics and milestones, be an evangelist for Entrust solutions, capture voice of the customer, and drive upsells, cross-sells, deals, and expansions with customers.

EDUCATION

N/A

University of California, Davis

Bachelor of Science - BS

N/A

Indiana University - Kelley School of Business

Master of Business Administration - MBA, Marketing

SKILLS

Program ManagementBusiness IntelligenceInternational Project ManagementOperations ManagementConsultingTrainingNegotiationStrategic PartnershipsCrmSalesAnalytical SkillsStart-Up ConsultingCustomer ServiceAccount ManagementCollaborative Problem SolvingChange ManagementStrategyMarket ResearchBusiness StrategyBusiness DevelopmentKnowledge ManagementLeadershipStrategic PlanningBusiness Process ImprovementCustomer Relationship Management (Crm)Cross-Functional Team LeadershipMarketing StrategyManagementProject ManagementTeam LeadershipMarketing

ABOUT BRICE HEATH

Seasoned client relationship builder, partner, and solution leader with MBA and multiple years of business experience; skilled in managing best-in-class global business solutions, sales, partnering, delivery, strategy, and customer management across different industries and channels. Creative, follow through problem solver, strong collaborator and communicator, proactive implementer, and cross-functional team leader and mentor.

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