Briccio Doldolea
Senior Operations Manager at TaskUs
- Role
- Senior Operations Manager at TaskUs
- Location
- Reno, NV, US
- LinkedIn followers
- 500 followers
About Briccio Doldolea
Experienced Operations Manager with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Customer Service, Performance Management, Customer Satisfaction, Business Process Outsourcing (BPO), and Customer Experience. Strong operations professional graduated from Asian Development Foundation College.
Experience
Senior Operations Manager
Feb 2021 — Present
Education
Asian Development Foundation College
Bachelor of Science in Computer Science, Agricultural Economics
2009 — 2011
University of the Philippines
Bachelor of Science in Agriculture
2005 — 2006
Skills
- Business Process Outsourcing (Bpo)
- Customer Satisfaction
- Performance Management
- Customer Experience
- Customer Service
- Vendor Management
- Workforce Management
- Transition Management
- Sla
- Call Centers
- Service Delivery
- Contact Centers
- Call Center Development
- Outsourcing
- Bpo
- Offshoring
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