Brisilda Bala

About Brisilda Bala

I As a results-driven leader in corporate strategy and full-cycle product management, I specialize in translating complex business challenges into scalable, client-centric solutions that drive growth, retention, and innovation. With over a decade of experience across the banking. I’ve successfully led high-impact initiatives that expand market share, optimize customer experience, and foster inclusive, high-performing teams. At BMO Bank, I’ve played a pivotal role in launching and expanding North America’s payroll partnerships for ADP and Paychex achieving 40% YoY growth through sharp product roadmapping, stakeholder alignment, and data-informed decision-making. From refining go-to-market strategies to empowering underrepresented business owners through targeted engagement events, my work consistently balances performance outcomes with purpose. Throughout my career, I’ve: Managed portfolios of 400–500+ business clients with revenues up to $10M, offering tailored lending and deposit solutions. Spearheaded initiatives that earned 100% satisfaction scores in internal audits and top-tier TNPS ratings year-over-year. Designed and led nine virtual events for women-owned businesses, boosting brand equity and trust in underserved segments. Mentored and promoted multiple frontline staff into leadership roles, building succession pipelines and strengthening team culture. Whether you’re looking to innovate your product offering, streamline client engagement, or build leadership capability—let’s connect. I welcome collaborations that promote equitable growth, strategic transformation, and lasting impact. B••••••••@yahoo.com | Austin, TX

Experience

1. Product Manager, Payroll Partnerships, North America

   BMO

   Aug 2022 — Present · Chicago, IL, US