Bria Workman
Executive Director, Operations @The College Board
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WORK HISTORY
Executive Director, Operations @The College Board
Lead strategy and operations for international and domestic digital test administration serving millions of students annually.~Oversee cross-functional teams responsible for real-time test delivery, issue escalation, and post-assessment resolution.~Drive enterprise-level transformation initiatives focused on operational excellence, digital readiness, and continuous improvement across the assessment lifecycle.~Shape and execute strategic priorities in collaboration with senior leaders across Assessment Delivery, Programs (CRA, AP), and Operations, aligning delivery outcomes with organizational goals.~Facilitate change management and talent development across a 50+ person department, building high-performing teams and cultivating leadership at all levels.~Spearhead the adoption of digital tools and agile practices to enhance responsiveness, stakeholder communication, and system-wide risk mitigation during high-stakes testing events.~Launch feedback loops with internal and external partners to identify process inefficiencies, optimize resolution pathways, and inform roadmap decisions for digital assessment delivery.~Act as a key voice in enterprise incident response, post-mortem analysis, and optimization planning; turning crisis response into long-term operational wins.
EDUCATION
University of Iowa - Henry B. Tippie College of Business
Master of Business Administration - MBA
University of Iowa - Henry B. Tippie College of Business
Bachelor of Business Administration - BBA
SKILLS
ABOUT BRIA WORKMAN
Executive Director, Operations at The College Board
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