Brian Williams

About Brian Williams

I love coffee, building community, and creative endeavors. I’m a lifelong coffee…

Experience

1. Head Coffee Geek

   Grateful Roast Coffee

   Jan 2006 — Present

   Grateful Roast was created out of necessity. What began as a love for coffee grew into a lifestyle brimming with community and gratitude. The company opened its flagship Roaster and Retail location in June of 2016 in Nanticoke Pennsylvania. Grateful Roast aims to source, roast, and serve some of the world’s best coffees. • Founded and operate a multi-location specialty coffee company focused on community, quality, and hospitality. • Built and scaled a regional B2B program serving bakeries, restaurants, cafés, and hospitality clients. • Lead coffee sourcing, roasting, and product development with a commitment to ethical and sustainable practices. • Oversee sales strategy, marketing, and team development. • Recognized regionally for quality, impact, and customer experience.

Education

• Franklin High School

  Diploma

• Luzerne County Community College

  General Studies

• King's College

  Biology/Biological Sciences, General

Skills

• Sales Operations
• Customer Retention
• Customer Service
• Direct Sales
• Leadership
• Sales Management
• Marketing
• Networking
• Telecommunications
• Microsoft Office
• Sales
• Event Planning
• Call Centers
• Business Development
• Social Media
• Team Leadership
• Event Management
• Account Management
• Music
• Customer Experience
• Management
• Team Building
• Training
• Customer Satisfaction
• New Business Development
• Negotiation
• Inventory Management
• Online Advertising
• Marketing Strategy
• Social Networking
• Social Media Marketing