Brian Wilkins

Information Technology Services Manager @Our Daily Bread Ministries

MI, US

Revamped global cybersecurity policies and procedures to meet evolving regulatory and operational demands, aligning with frameworks including NIST, MITRE ATT & CK, and PCI DSS- Spearheading management of global IT infrastructure and service desk operations, consistently achieving a 90% response time SLA across local and international field offices- Aligns IT strategy with organizational goals to drive digital equity, mission continuity and cyber resilience across underserved regions- Collaborates with the Information Security team to conduct enterprise-wide risk assessments using NIST SP 800-30, identifying and mitigating critical vulnerabilities across multiple environments- Oversee\'s multi-tier Helpdesk operations and end-user support, ensuring a seamless experience for geographically distributed staff in low bandwidth environments- Reduced average ticket resolution time by 80% through process optimization and automation- Partners cross-functionally with InfoSec to implement and sustain NIST CSF-aligned cybersecurity controls globally, strengthening the organization\'s threat defense capabilities- Fosters a culture of collaboration, accountability and innovation throughout IT teams.

Moody Bible Institute

Masters in Biblical Studies , Bible/Biblical Studies

DeVry University

B/A, Computers,engineering

DeVry University

Bachelors of Science; M.A.E.S, Electronic Engineering Technology