Brian Cannon

About Brian Cannon

I am a customer success and account management expert with 10 years in SaaS environments, working with businesses from micro to enterprise to ensure exceptional value from their investment in our solutions.I am known for my professional integrity, an ability to think both strategically and tactically, a data-driven and systematic approach to product and process improvement, and as someone who is adept at fostering long term internal and external relationships.Key Competencies-Leadership and Management-Digital Audience & Advertising Measurement-Account Management-Upsells-Data analysis-SaaS -Channel PartnershipsKey Achievements-Grew key enterprise account revenue by 300% over two years-Led client success teams at two SaaS companies-Designed a comprehensive quality control system for a large, complex data deliverable-Created a centralized, online system for tracking contract status of 900+ customers-Succeeded in quota carrying individual contributor and team based roles, including leadershipPlease contact me at b••••••••@gmail.com to find out how I might contribute and add value to your organization.

Experience

1. Director, Account Management

   Comscore, Inc.

   Mar 2020 — Present · Seattle, WA, US

Education

• Penn State University

  Master's, Sociology

• Western Washington University

  Bachelor's, Sociology

Skills

• Online Research
• Presentation Development
• Quantitative Research
• Marketing Research
• Strategy
• Spss
• Surveying
• Survey
• Analytics
• Audience Measurement
• Sales Presentations
• Web Analytics
• Market Research
• Data Collection
• Survey Research
• Client Service
• Advertising Research
• Questionnaire Design
• Survey Design
• Digital Media
• Customer Insight
• Digital Strategy
• Online Advertising
• Data Analysis
• Client Services
• Sampling
• Audience Research