Brian Caffrey
- Role
- AVP, Marketing Technology Engineering at MetLife
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Brian Caffrey
Highly skilled IT leader specializing in leading companies through Digital Transformation…
Experience
AVP, Marketing Technology Engineering
Jan 2021 — Present
Accelerate the adoption of Digital Marketing Technologies at MetLife globally through agile delivery Acting as both a strategist and technology platforms expert, lead and support all efforts relating to the design, development, and management of MetLife marketing capabilities on a global level. This includes developing an engineering team responsible for providing end-to-end project governance, and establishing a shared service platform offering for both technology and marketing partners globally. Provide industry best practice expertise, strategic platform guidance, build high-performing development teams, and influence technology strategy on a global level. Key Responsibilities: • Marketing Applications: Modernizing, configuring, operating and integrating a wide range of cloud applications, with a focus on Web Experience Management, Omnichannel view of the customer; Targeting & Personalization, Lead Management and Cross/Up-sell, Social, and other related customer experience platforms. • Software Development: Migrating to Azure Dev Ops, implementation of test framework and release automation. • Technology Selection: Document business requirements and map to appropriate technologies and solutions; conduct RFPs and issuing recommendations/proposals for selection. • Organization Management: Lead and mentor a team of 20 employees and 70 contractors globally, define team priorities and resource allocations; build a world-class Marketing Technology shared-services practice. • Collaboration: Drive collaboration across global, regional and local technology teams, and partner with Global Brand & Marketing to align capabilities to business objectives and operating models. • Innovation: Provide thought leadership and create an environment that fosters innovation and a test & learn culture.
Education
The University of Alabama
Transferred to Furman University
1985 — 1986
Furman University
BA, Political Science
1986 — 1989
Skills
- Leadership
- Enterprise Software
- Pharmaceutical Industry
- IT Strategy
- Business Strategy
- Data Management
- Change Management
- Product Launch
- Strategy
- Cross-Functional Team Leadership
- Business Process
- Vendor Management
- Integration
- Project Portfolio Management
- Management
- IT Service Management
- Process Improvement
- Crm
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