Brian P.
Market Quality Engineer @Sony Honda Mobility Of America
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WORK HISTORY
Market Quality Engineer @Sony Honda Mobility Of America
Culver City, CA, US
Monitor market complaints and warranty claims to identify potential design or manufacturing issues.Perform initial analysis of telematics data and customer complaints to detect vehicle-related problems.Utilize data insights to support evaluation and root cause analysis of emerging issues.Manage and maintain analysis equipment for accurate investigation of vehicle problems.Collaborate with senior engineers to conduct thorough investigations and identify problem areas.Assist in determining root causes and developing countermeasures for design and factory-related issues.Track and monitor the progress and effectiveness of implemented countermeasures.Compile and share technical reports, summaries, and findings in departmental meetings.Advocate for the voice of the customer to enhance overall vehicle quality and satisfaction.Coordinate and manage warranty reimbursement claims with the vehicle manufacturing company.Support continuous improvement initiatives for vehicle quality.Ensure accurate documentation of all investigations and quality improvement activities.
EDUCATION
Florida International University
Bachelors of Science, Mechanical Engineering
Broward College
Associate of Arts, Mechanical Engineering
Broward College
Associate of Science, Automotive Service Management Technology
SKILLS
ABOUT BRIAN P.
A Mechanical Engineer with a technical automotive background that is efficient, organized with detailed oriented performance, excellent oral and written communication skills, ability to work well both independently or as part of a team with the ability to adapt to changing environments and maintain consistency. Consistently displays enthusiasm and dedication to achieving personal and professional goals.Specialties: Computer Aided Design software(SolidWorks, ANSYS, Inventor, AutoCAD)Basic Programming Languages(C++, Visual C++, G-code, HTML)Machining (Lathe, Mill, Drill Press, Band Saw, basic hand tools, CNC operation)Microsoft Applications (word, powerpoint, excel, outlook)Fluent in English & Spanish
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